DicePalace Terms and Conditions

Welcome to DicePalace. These Terms and Conditions govern your use of our website, dicepalace.com, and all services, games and promotions we offer. By creating an account or accessing our platform, you confirm that you have read, understood and agreed to the terms set out below. At Dice Palace, we ask that you review this document carefully before you deposit, play or claim any dice palace casino bonus, as it forms a binding agreement between you and us.

Eligibility and Account Registration

To use our services, you must be of legal gambling age in your jurisdiction and capable of entering into a binding contract. We only allow one account per person, household, phone number, email address and IP address, and all bonuses are limited to one per IP address. When you complete dicepalace login or register for the first time, you must provide accurate, current and complete information.

• You must be at least 18 years old or the legal age in your country of residence
• We require you to provide true identity, contact and payment details
• We reserve the right to request verification documents at any time
• You agree not to create multiple accounts under our policy

Restricted Jurisdictions

We do not accept registrations or deposits from residents of certain excluded jurisdictions, including Afghanistan, Belarus, China, Cyprus, Iran, Israel, Lithuania, Malta, the Netherlands, Romania, Russia, Spain, Sweden, Ukraine, the United Kingdom, the United States, Portugal, Egypt, Cuba, Syria, Yemen and several others listed in our General Terms. We also restrict all promotions, including any dice palace promo code offer, for residents of Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia and Malaysia. It is your responsibility to check the laws applicable to you before using our services.

Deposits, Withdrawals and Payment Methods

Our casino supports a wide range of deposit methods, including Pay by Card, Revolut, Bank Transfer, and multiple cryptocurrencies such as Bitcoin, Ethereum, USDT and Litecoin. The minimum deposit at DicePalace is EUR 10 for most methods, except Bitcoin, which requires EUR 30. When you make a dice palace deposit, you confirm that the funds belong to you and originate from a legitimate source.

• We process withdrawals to Card, Bank Transfer, Skrill and crypto wallets, each with its own minimum and maximum limits
• We require a minimum monthly wagering threshold of EUR 20 within the calendar month of your withdrawal request
• We apply a minimum rollover of 1x on deposited funds before any withdrawal is permitted
• We may cancel winnings and retain 10% of your last deposit (minimum EUR 0.50), or 15% if funded by card or bank transfer, if this rollover is not met
• We limit customers to a maximum of three pending withdrawals at any given time

Withdrawal processing may take up to three business days after your request, and a further three business days after your previous withdrawal was paid out. Our financial department processes requests from 06:00 to 17:00 GMT, Monday to Friday. VIP withdrawal limits vary by level and currency, and your VIP status is determined by your activity over the preceding 90 days; inactivity for a month will reduce your level to the lowest tier.

Bonuses and Promotions

At DicePalace, we offer a Casino Welcome Package of 300% up to EUR 10,000 plus 300 free spins, spread across four qualifying deposits, each requiring a minimum deposit of EUR 20. Free spins are credited on Le Bandit. We apply a wagering requirement of 35x on deposit plus bonus funds, and 40x on free-spin winnings. Many players search for a dicepalace bonus or dice palace casino promo code before registering, and our promotions page lists all current offers, including weekly and weekend reloads, cashback and sportsbook bonuses.

• Maximum bet permitted while a bonus is active is EUR 100
• Bonus wagering must be completed within 10 days of activation, or the bonus and related winnings become void
• We cap the maximum cashout from bonus funds at 10x the initial bonus amount
• Free-spin winnings are capped at EUR 50 (up to 50 spins) or EUR 100 (more than 50 spins); any excess is forfeited
• Deposits made via Neteller or Skrill do not qualify for the welcome package

We also offer a Sport First Deposit Bonus of 100% up to EUR 100, along with Daily Cashback, Live Cashback, a Wheel of Fortune, Tournaments, Challenges and a points Shop. Our dice palace bonus terms apply equally to all promotional offers unless stated otherwise.

VIP Club and Loyalty Program

Our VIP Club features 25 point-based levels across five tiers: Bronze, Silver, Gold, Platinum and Diamond. As you progress through dicepalace vip levels, you unlock increased cashback percentages, higher withdrawal limits and personalised rewards. Dice palace vip members at Bronze tier receive on-site promotions, 24/7 live chat access and a dedicated VIP manager. Cashback begins at level 11 and increases up to 15% at the top level, with monthly withdrawal limits rising from EUR 5,000 to EUR 20,000 across the ladder.

Responsible Use and Account Security

We are committed to providing a safe environment for all players. You are responsible for maintaining the confidentiality of your dicepalace login credentials and must notify us immediately of any unauthorised access to your account. We reserve the right to suspend or close accounts suspected of fraud, collusion, bonus abuse or any violation of these Terms.

Game Rules and Fair Play

We offer over 14,000 games from 129 providers, including slots, live casino, table games, jackpots and sports betting. All games are provided by licensed studios, and results are determined by certified random number generators or live dealers. For sports betting, we limit winnings to a maximum of EUR 100,000 won by one customer in one day's betting, excluding stake.

Access via Mobile and Shortcuts

Our platform is accessible via desktop and mobile web browsers. You may install a home-screen shortcut through our Create Shortcut feature, functioning similarly to a dicepalace app, for quicker access to your account and games.

Limitation of Liability

We strive to maintain uninterrupted service, but we do not guarantee that our website will always be available, error-free or secure. We shall not be liable for any losses arising from technical failures, connectivity issues, or circumstances beyond our reasonable control. Our liability, where applicable, is limited to the amount of your original deposit or bet in question.

Changes to These Terms

We may amend these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements or business practices. We will post any updates on this page, and your continued use of our services after such changes constitutes your acceptance of the revised terms. We encourage you to check this page periodically, especially before relying on dice palace casino reviews or third-party information about our offers.

Contact Us

If you have any questions about these Terms, our bonuses, or your account, our support team is available 24/7 via live chat or email at [email protected]. For data protection inquiries, you may contact our data protection officer at [email protected]. We at DicePalace value transparency and are always ready to assist you.