DicePalace Cookie Policy

At DicePalace, we use cookies and similar tracking technologies to make dicepalace.com function properly, to remember your preferences, and to improve your overall experience with us. This Cookie Policy explains what cookies are, how DicePalace uses them, and what choices you have regarding their use when you visit our site. By continuing to browse or use our services, you agree that we may place cookies on your device in accordance with this policy.

What Are Cookies

Cookies are small text files that a website stores on your computer, smartphone, or tablet when you visit it. They allow us to recognise your device, store information about your visit, and make your next visit easier and more useful. Here at DicePalace, we rely on cookies to keep you logged in, remember your language and currency preferences across our 18 localised versions, and ensure that the games, promotions, and cashier options you see are relevant to you.

Why We Use Cookies

Our DicePalace platform uses cookies for several reasons, including security, functionality, performance measurement, and marketing. We at DicePalace believe transparency about data practices is essential, which is why we outline below the exact categories of cookies we deploy and the purposes behind each one.

Types of Cookies We Use

  • Essential cookies: We use these cookies to allow core site functions such as account login, secure navigation, and access to the cashier. Without these, our services, including deposits and withdrawals, would not operate correctly.
  • Functional cookies: Our Vegas-style interface remembers your chosen language, currency, and display settings so you do not need to reselect them on every visit to Dice Palace.
  • Performance and analytics cookies: We collect anonymised data about how visitors interact with our site, including which games and pages are most popular, to help us improve dicepalace.com.
  • Marketing and advertising cookies: We and our advertising partners use these cookies to deliver relevant promotions, such as our welcome package or reload offers, and to measure the effectiveness of our campaigns.
  • Third-party cookies: Some cookies are placed by trusted partners, such as payment providers and game studios, to support features embedded within our site.

How DicePalace Uses Your Information

We at DicePalace use the data gathered through cookies to maintain account security, detect fraudulent activity, personalise your VIP Club experience, and ensure that our welcome bonus, reload offers, and cashback promotions are presented to eligible players only. Our team also uses cookie data in aggregate form to understand which of our 129 game providers and over 14,000 titles are most engaging, allowing us to refine our game library and support.

Cookies and Our Promotions

If you search for a Dice Palace promo code or browse Dice Palace casino reviews before signing up, cookies help us recognise the referral source of your visit and attribute any applicable promotional terms correctly. This also allows our system to prevent the same person, household, or IP address from claiming our Casino Welcome Package more than once, in line with our one-account and one-bonus-per-IP policy.

Session and Persistent Cookies

Our DicePalace systems use two main categories of cookies based on how long they remain on your device:

  • Session cookies: These are temporary and are deleted once you close your browser. We use them to keep you securely logged in while using DicePalace login credentials during a single visit.
  • Persistent cookies: These remain on your device for a set period or until you delete them manually. We use persistent cookies to remember returning players who use DicePalace login details repeatedly, as well as to support the installable home-screen shortcut (PWA) feature we offer for easier access to Dice Palace casino on mobile devices.

Managing Your Cookie Preferences

You have control over whether to accept or reject cookies. Most browsers allow you to manage cookie settings through their configuration menus, where you can block, delete, or receive alerts about cookies. Please note that if you disable essential cookies, certain features of our DicePalace platform, including login, cashier functions, and personalised VIP benefits, may no longer work as intended.

Browser Controls

You can typically manage cookies by:

  • Adjusting your browser's privacy or security settings to block all cookies or only third-party cookies.
  • Deleting existing cookies stored on your device at any time.
  • Setting your browser to notify you whenever a new cookie is placed.
  • Using private or incognito browsing modes, which limit the storage of cookies after your session ends.

Cookies on Mobile and the DicePalace App Experience

While we do not currently offer a native DicePalace app available through app stores, we provide an installable home-screen shortcut via our "Create Shortcut" feature, which behaves similarly to an app. Cookies and local storage technologies are used in this experience to remember your settings and keep your session active, just as they do on our standard desktop web and mobile web versions.

Third-Party Cookies and Partners

Our Dice Palace casino bonus offers, payment processing, and live casino streaming (provided by partners such as Pragmatic Live, Ezugi, and Vivo Gaming) may involve third-party cookies. These partners set their own cookies to enable secure transactions, fraud prevention, and smooth game streaming. We do not control these third-party cookies directly, and we encourage you to review the respective privacy and cookie policies of these partners for further detail.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of dicepalace.com after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or if you would like more information about our data practices, please contact our support team at [email protected], available 24/7 via live chat and email. For data protection enquiries specifically, you may also reach our Data Protection Officer at [email protected]. We at DicePalace are committed to ensuring that your experience with us, whether through dicepalace.com, our DicePalace login portal, or our VIP Club, remains secure, transparent, and enjoyable.